Organization and Services

Nursing Services

Overall responsibility for nursing teams and quality of patient care.

Secretarial and Executive Support

Provides administrative and organizational support to medical staff. Schedules appointments, manages correspondence, coordinates day-to-day office tasks.

Patient Management

Coordinates admissions, appointments and the organizational side of your stay – for national and international patients.

IT & Data Protection Department

Looks after the institute's IT systems, medical documentation and data protection – from the network infrastructure to the secure handling of your patient data.

Procurement & Supply Management Team

Reception & Call Center Team

Greets and directs patients and visitors, handles initial inquiries. Coordinates with other departments for appointments and information.

Medical Documentation Team

Manages patient records, data entry, coding, and archiving. Ensures compliance with legal and quality standards for documentation.

Outpatient Clinic Team

Organizes outpatient consultations and examinations, coordinates appointments with the medical teams and guides patients through their visit to the institute.

Technical Services Team

Ensures facility upkeep, equipment maintenance, safety, and repairs.

Service Team

Our service staff provide our patients with wide-ranging support during their stay and are the contact persons for many concerns. In doing so, they relieve our nursing staff and add variety to the daily routine of our patients and their families. Every day they ask patients individually about their preferred meals and are available to answer questions about the composition of the individual dishes (allergens and the like).

Housekeeping Team

Ensures cleanliness and hygiene throughout the building – so that you feel comfortable during your stay.